Opening hours of open consultation:

• Open consultation with focus on "forms and filling out help".
  (appointment only):
  TUESDAY, 2:00 to 6:00 p.m.
• Open counseling with focus on "difficult authority matters" (appointment only):
  THURSDAY, 2:00 p.m. to 6:00 p.m.

Соціальна Україна консультування - Social Council for Ukrainians

Наші консультацції для українців відбуваються в наступні дні:
Our consultation hours for Ukrainians take place on the following days:

Tuesday and Thursday
9:00 a.m. - 11:30 a.m
Wednesday by appointment only

Language groups:

Language Café English Conversation:

With a native speaker,
MONDAY, from 7:00 p.m.

Language Café German:  

Currently online or at the Welcome Center - registration required! 
Just talk - only in German,
Interactive language course - from level A1.
TUESDAY, from 7:00 - 8:30 p.m.

Language Course German B2/C1:

Currently online or at the Welcome Center - WhatsApp required! 
SATURDAY, 11:00 - 12:30. 
Registration via WhatsApp (0176 664 597 97). 
Please include your phone number and German language level.

Professional consultations and offers: BY APPOINTMENT ONLY!

PERSONAL APPOINTMENTS in the Welcome Center from Monday to Thursday, 2:00 p.m. - 6:00 p.m.
 

Filling out help:

Help with forms and applications (also WBS, Schufa, etc.),
TUESDAY, 2:00 to 6:00 p.m.

LGBTQIA+ counseling:  

Counseling for lesbian, gay, bisexual, transgender, queer, intersex and asexual refugees. Confidential arrival talk, offers of help, referral to professional organizations. Appointment only after personal consultation / agreement.

Self-employment counseling:

Every FIRST WEDNESDAY of the month.

Job application counseling:

Résumes, application folders, etc.
MONDAY, 3:00 to 5:00 pm.

Women's conversation group at Welcome Point 03:

FRIDAY, 11:00 am - 1:00 pm.

Men's Café Samowar at Welcome Point 03:

(offer paused)

Job Counseling:

Every WEDNESDAY, 4:00 p.m. to 6:00 p.m.
International coffee board with Ando and Nemo (music and pantomime).
Sundays from 3 p.m. to 4.30 p.m.  Registration is not required.

Country-specific counseling:

FRIDAY, 6:00 - 8:00 p.m.

Legal advice (initial consultation) by experienced specialized lawyers:

Advice only on residence and asylum law.
Appointments can be made during business hours Monday through Thursday, 2:00 p.m. to 6:00 p.m.

Legal advice for third-country nationals:

Legal advice for third-country nationals:
With specialist lawyer Malek Shaladi (only with a personal appointment).

Difficult authority matters:

THURSDAY, 2:00 to 6:00 p.m.

Debtor counseling:

Every FIRST and THIRD THURSDAY of the month,
1:00 - 5:00 p.m. (by appointment only).

Ukrainian Seniors‘ Cafe

MONDAY from 9 a.m. to 12 noon at and in cooperation with “Königinnen und Helden e.V.”, Halle 72, Linienstraße 72.
Registration is required: Mariia Rohalska, WhatsApp +49 15901226257.

Housing counseling

(by appointment only)
e.g. on residency requirements, SCHUFA information, and “Wohnberechtigungsschein” (WBS).

Address Welcome Center and Welcome Point 03:

Heinz-Schmöle-Straße 7, 40227 Düsseldorf (behind the main station near the VHS, public library).

Contact persons Welcome Center:

Lion Rüger
Phone: +49 15783517520
 l.rueger@fwi.d.de

Timon Turban
Phone: +49 15753625975
t.turban@fwi-d.de

Contact person Welcome Point 03:

Sahra Camal
Phone: +49 15228647123
 s.camal@fwi-d.de

Контактна особа "Україна" – Contact persons Ukraine-counseling:

Mariia Rohalska
Phone: +49 15901226257
m.rohalska@fwi-d.de

Anna Cosic
Phone: +49 17660749454
a.cosic@fwi-d.de